Nonprofit expands to a 1,000-seat call center with jobs uniquely designed for people with disabilities
PHOENIX, (Dec. 18, 2023) – JLL announced today that it has completed metro Phoenix’s largest office lease of the year, establishing a new 136,194-square-foot inbound contact center for Peckham Inc., a nonprofit community vocational rehabilitation organization. The new center will fully occupy One Compass Center, a four-story, Class A office building at 3150 S. 48th St. in Phoenix, located immediately west of State Route 143 and minutes to the north of Interstate 10 in the Sky Harbor Airport submarket.
Following Peckham’s mission, the new inbound, federal contact center will offer up to 1,000 jobs for persons with various physical, mental, emotional and learning disabilities.
“Peckham has been in operation for nearly 50 years, with a presence in Phoenix for more than a decade,” said Nate Vander Laan, Vice President of Facilities, Peckham Inc. “The Valley offers a rich employment pool, with many individuals with disabilities who may be looking to enter or get back into the workforce, or who have faced challenges maintaining employment because of their barriers. Peckham is intentional about building inclusive workspaces that integrate universal design principles and incorporate assistive technology to promote a path to greater independence and self-sufficiency. We are excited to expand these resources, services and job opportunities in this region.”
Peckham was represented in its lease negotiations by Kyle Seeger, Vice President, Ryan Bartos, Senior Managing Director, and Jami Savage-Gray, Executive Vice President, all from the Phoenix office of JLL. Pat Boyle of Cushman and Wakefield represented the landlord, Menlo Equities.
“This is a centrally located, plug-and-play space where Peckham can immediately occupy and begin operations, and where employees can easily access their workplace from many points of the Valley,” said Seeger. “We were so pleased to connect Peckham with this office location, and to continue to support their efforts to provide quality job opportunities to such a valuable segment of the Phoenix workforce.”
Based in Michigan, Peckham operates manufacturing and apparel, third-party logistics, custodial and contact center solutions across the U.S. It currently operates an inbound contact center within the I-17 corridor. It will relocate and expand that operation into the new 48th Street location, supporting the same federal contract.
In Phoenix, JLL is a market leader employing more than 527 of the region’s most recognized industry experts offering office, industrial, retail, healthcare and data center brokerage, tenant representation, facility and investment management, capital markets, multifamily investments and development services, and related services within the real estate leasing, investment and management process. In 2022, the Phoenix team completed almost 115 million square feet in lease and sale transactions, with a total transaction volume of more than $11.4 million, and directed $180 million in project management.